Shipping policy

Thank you for shopping with LUMI IN THE SKY 🤍

We are committed to providing a smooth and reliable shipping experience for all customers worldwide.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not shipped on weekends or holidays
  • Processing times may be extended during promotions or peak seasons
  • Once your order ships, tracking information will be emailed to you automatically

Shipping Options

Standard Shipping

  • Orders $0–$59.99 → Shipping Fee: $12 USD
  • Orders over $60 → FREE SHIPPING

Expedited Shipping

  • Orders $0–$99.99 → Shipping Fee: $22 USD
  • Orders over $100 → FREE EXPEDITED SHIPPING

Shipping Notice

Delivery times may vary depending on destination, customs clearance, weather conditions, and carrier delays.

While we do our best to ensure timely delivery, LUMI IN THE SKY is not responsible for delays caused by shipping carriers or external circumstances beyond our control.

Tracking Orders

After your package has been shipped, you will receive a shipping confirmation email with tracking details.

Please allow 1–3 business days for tracking updates to appear.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

LUMI IN THE SKY is not responsible for:

  • Incorrect or incomplete addresses
  • Failed deliveries due to address errors
  • Additional shipping fees for reshipped packages

If you notice an address issue, please contact us immediately before your order ships.

Lost or Stolen Packages

Packages marked as delivered by the shipping carrier are considered successfully delivered.

LUMI IN THE SKY is not responsible for lost or stolen packages after delivery confirmation.

International Orders

International customers may be responsible for customs duties, taxes, or import fees depending on local regulations.

These charges are not included in product prices or shipping costs.

Contact Us

Need help with your order or shipping?

📧 support@lumiinthesky.com

LUMI IN THE SKY
DESANTIS MARISA L
601 Elnore Ave
Temple, PA 19560
United States

(Not a return address)

Thank you for choosing LUMI IN THE SKY ✨